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Why ShipTection?
New Revenue Stream
Turn shipping protection into a profit center with ShipTection revenue share.
1-Click Shopify Integration
Get started in minutes, no custom dev work or complex setup required.
Flexible Funding Options
Choose merchant or customer-funded protection.
Pricing
What Merchants Are Saying
"Very Professional and really quick in responding and handling our requests. We are very happy to work with them!"
"Hands down best shipping insurance app! The revenue share has others in the market beat and the ease of which claims are processed is superb. I've had this on our store for months and has been working flawlessly. Their team answers questions quickly and helps with integration and setup. Overall, I can highly recommend it!"
"We have had a great experience with Shiptection. The customer service is top notch and helped us save revenue over time. Much better experience than our attempt at other solutions!"
FAQs
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What is shipping protection?Shipping protection covers against packages that are lost, damaged, or stolen in transit.
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How do I file a claim?Customers can contact claims@shiptection.com or file a claim directly with our insurance partner, InsureShip, here: File a Claim.
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Will I receive a replacement or reimbursement if my claim is approved?You can select to receive a replacement or be reimbursed for your purchase.
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What is covered under the shipping insurance policy?ShipTection covers orders that are Lost, Damaged, or Stolen in transit. You can read the full policy here: ShipTection Policy.
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What are the filing time frames?Time to File: 90 Days from Date of Shipment Lost Shipments: Wait 14 Days Domestic; 30 Days International Shipment. Damaged Shipments: Can Be Filed Immediately
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Does shipping insurance work internationally?Yes, shipping insurance works internationally excluding Afghanistan, Angola, Bolivia, Burma, Iran, Iraq, Congo, Ivory Coast, Lebanon, Liberia, Libya, Nigeria, North Korea, Paraguay, Somalia, Syria, Zimbabwe, Russia, Ukraine, and any other Country that is or may become Embargoed by the United States or United Nations as sanctioned by the Office of Foreign Asset Control (OFAC).