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Terms & Conditions

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(INCLUSIVE OF PRIVACY POLICY AND DATA USE POLICY)
Updated: November 14, 2025
 

Introduction

YOUR USE OF AND ACCESS TO OUR SERVICES (DEFINED BELOW) ARE SUBJECT TO THE FOLLOWING TERMS. IF YOU DO NOT AGREE TO ALL OF THE FOLLOWING, YOU MAY NOT USE OR ACCESS OUR SERVICES IN ANY MANNER.

If You accept or agree to these Terms and Conditions of Use, Privacy Policy and Data Use Policy ( hereinafter collectively “TOS”) on behalf of a company or other legal entity, You represent and warrant that You have the authority to bind that company or other legal entity to these Terms and Conditions of Use and, in such event, “You” and “Your” will refer and apply to that company or other legal entity in addition to You.
 

Purpose of Agreement

The purpose of this terms of use agreement is to set forth the terms and conditions under which RevUp Technology and/or its affiliated companies (collectively, “ShipTection”, “we”, “us” or “our”), make our Internet website (“Site”) and related software-as-a-service platform (“Platform”), as well as any products and services made available thereon, including but not limited to shipping protection programs made available through one or more third-party insurance partners (each, an “Insurance Partner,” which may include InsureShip d/b/a Online Shipping Insurance Services, Inc. (“OSIS”), Shipsurance, EasyPost, and other insurance partners) (each such insurance policy, a “Shipping Protection Policy”) and services (collectively, the Site, Platform, Shipping Protection Policies, and other products and services made available through the Site and Platform, the “Services”) and the content and materials available on the Services (the “Content”) available to consumers/the general Site users (“You”, “Your” and/or “Consumers”) and the conditions under which such Consumers may have access to and use such Services and Content.

Please read this document carefully before using our Services or Content.
 

Acceptance of Terms

By accessing or using the Site and/or Services, clicking on a button or taking any other action to signify Your acceptance of the TOS, or completing our account registration process, You:
(1) agree to be bound by the TOS and any future amendments and additions to the TOS as published from time to time through the Site; and
(2) represent You are of legal age in Your jurisdiction of residence to form a binding contract with ShipTection.

Your use of, and participation in, certain Services, including Shipping Insurance Policies may be subject to additional terms (“Supplemental Terms”) and such Supplemental Terms will either be listed in the TOS or will be presented to You for Your acceptance when You sign up to use the supplemental Service. If the TOS are inconsistent with the Supplemental Terms, the Supplemental Terms shall control with respect to such Service in all matters except the liability of ShipTection for any provision of Services or responsibility or liability for the provision of, use of, or liability for those Services.

The TOS and any applicable Supplemental Terms are referred to herein as the “Agreement.” The TOS include the provisions in this document, as well as those in the ShipTection Privacy Policy.

ShipTection may modify the TOS at any time from time to time without prior notice and such modification shall be effective:
(1) for Users who first use the Site affected by such modification after the posting, or upon posting by ShipTection on the Website or
(2) for existing Users, thirty (30) days after posting by ShipTection on the Website.

If You do not agree to the modification, You must cease Your use of ShipTection services immediately as the only recourse is to cease using the Services.

The TOS incorporate ShipTection’s Privacy Policy and Data Use Policy.

ShipTection reserves the right to update and upgrade our product offerings in our sole discretion, including, without limitation.
 

Use of Services and Content

ShipTection makes available to You applications designed to enhance Your e-commerce and online shopping experience. Our software applications are built as an add-on to a merchant’s existing online storefront, offering value-added features. Through our software applications, ShipTection can offer Consumers the opportunity to add insurance protection to their shipments. Upon an election to protect their shipments with ShipTection, consumers will receive a link from the applicable Insurance Partner or its designated claims portal should it become necessary to file such a notice of loss for insured products.

In order to access certain features of the Site and Services, You may be required to register an Account (as defined below) and become a Registered User with an Insurance Partner. For the purposes of this Agreement, a “Registered User” is a User who has registered for any Account. When registering an account for the shipping protection made available by an Insurance Partner (an “Account”), You agree to provide only true, accurate, current and complete information requested by the registration form (the “Registration Data”) and to promptly update the Registration Data thereafter as necessary to keep it current. You represent that You are not barred from using the Services under any applicable law and that You will be responsible for all activities that occur under Your Account. You may not authorize any third party (other than, if applicable, the employees, consultants or agents of the corporate member You represent) to access or use such Insurance Partner’s Services on Your behalf. You are responsible for maintaining the confidentiality of the user ID and password, and are fully responsible for all activities that occur under Your user ID or password. You agree to immediately notify the applicable Insurance Partner and ShipTection of any unauthorized use of Your user ID or password or any other breach of security. We cannot and will not be liable for any loss or damage arising from any unauthorized use of Your account. You acknowledge and agree that You have no ownership or other property interest in Your Account and that all rights in and to Your Account are owned by and insure to the benefit of the applicable Insurance Partner(s) and ShipTection.

ShipTection and/or our affiliated companies and are protected under U.S. copyright, trade secret, trademark and patent law as well as international treaty provisions, with all rights reserved. ShipTection App and other related graphics, logos, service marks and trade names used on or in connection with the Services are the trademarks of ShipTection, LLC and may not be used without permission in connection with any third-party products or services. Other trademarks, service marks and trade names that may appear on or in the Services are the property of their respective owners. Any future release, update, or other addition to the Services and/or Content shall be subject to these Terms of Use. ShipTection, its suppliers, and its service providers reserve all rights not granted in the TOS.
 

Restrictions on Use of the Services

Except as authorized herein or with our prior written approval, You are prohibited from copying, modifying, displaying, distributing, transmitting, transferring, redelivering, publishing, selling, marketing, renting, leasing, licensing or sublicensing, creating derivative works, or otherwise using or making available to any third party/parties any of our Content for any purpose.

Systematic retrieval of data from any of our Services or the Content thereon to create or compile, directly or indirectly, a collection, compilation, database or directory, unless with our express written permission, is prohibited.

You agree that You will not, directly or indirectly, reverse engineer, decompile, reproduce or otherwise attempt to derive source code, trade secrets, or other intellectual property from any information, material, or technology included on any of our Services or in the Content. Any attempt to do so is a violation of our rights, and if You breach this restriction, You may be subject to prosecution and damages.

Finally, You are strictly prohibited from accessing and/or using the Services or any Content to develop, or have a third party develop, a product or service that is similar or competitive to the services provided by ShipTection.
 

Uninsurable Risks

At ShipTection’s or its Insurance Partners’ discretion, consumers who violate these terms and conditions or who otherwise pose an unacceptable risk of loss as determined by ShipTection and/or the applicable Insurance Partner may be designated as an uninsurable risk. Following proper notification of such designation, ShipTection or the applicable Insurance Partner may rescind the insurance product from affected individuals and/or orders and any collected premium will be refunded. If you would like to dispute a designation, please contact us at ShipTection.com.
 

Discover Affiliate Terms

You will indemnify, defend and hold ShipTection harmless, at Your expense, against any third-party claim, suit, action, or proceeding (each, an “Action”) brought against us (and Our officers, directors, employees, agents, service providers, licensors, and affiliates) by a third party not affiliated with us to the extent that such action is based upon or arises out of (a) Your participation in the ShipTection insurance program, (b) Our use of the Marks or Materials (as defined below) that You provided to us, or (c) Your noncompliance with or breach of the TOS.
 

Affiliate Trademark and Intellectual Property Rights

If You are a Merchant or other commercial enterprise (or are acting on behalf of such person), during the Term of this Agreement, You hereby consent to and grant a limited, revocable, non-exclusive, non-transferable, non-sublicensable, royalty-free, worldwide license to ShipTection to use Your trademarks, trade names, service marks, trade-dress, and other marks (collectively “Marks”) and other designations, copyrights (including photographs and other images), data (including product catalogs or user signals), or other materials (collectively “Materials”), including, at Our discretion, for the purpose of advertising, marketing and promoting Your brand and products online or in Our mobile application(s).

You shall retain all right, title and interest in and to Your Marks and Materials. If in the course of exercising its right to use the Marks and Materials as specified herein, ShipTection acquires any goodwill in the Marks and Materials, all such goodwill shall automatically vest in the owner of the Marks and Materials without any separate action, payment or other consideration of any kind, and, upon request, ShipTection shall, at the other party’s expense, take all such actions and execute all such documents as may be necessary to effect such vesting in the owner of the Marks and Materials.
 

OSIS Insurance

A summary of the OSIS Policy can be found at https://www.ShipTection.com/policy. Shipping Protection is subject to and strictly limited by the terms of the OSIS Policy. ShipTection offers insurance which is an OSIS unique brand and is “powered by Online Shipping Insurance Services, Inc.”

In order for ShipTection to extend shipping protection to a consumer, ShipTection’s licensed producer (OSIS) procures a cargo insurance policy via authorized insurance underwriters (“the Underwriters”) and the Underwriters designate ShipTection as the named insured. The Policy extends coverage to online purchases that are lost or damaged while in transit or “porch pirated” (meaning the carrier reports the status as “delivered” but the parcel has been stolen from the delivery address and a police report has been filed) where the transportation of such purchases is tracked. ShipTection’s offer of shipping protection provided by OSIS is not intended to provide insurance to You or Your customers directly for any shipment not specifically designated in the OSIS policy.

Consumers cannot file a claim on behalf of a customer unless specifically requested by that customer. OSIS may require evidence of the customer’s request before processing the claim.

ShipTection Shipping Protection Policy does not cover the following without a specific written amendment from ShipTection (collectively the “Policy Exclusions”):

Automobiles and Motorcycle; Glass windows, plate glass and similar goods; Bagged Goods; Jewelry (valued in excess of $5000); Boats & Yachts; Live Animals; Cass; Lumber; Ceramic, marble or granite tiles, slab blocks, countertops or statues; Negotiable Papers; Cigarettes and Other Tobacco Products; Perishable Commodities; Computer memory modules & Cards; Pharmaceutical Drugs; Cotton; Precious Stones and Metals; Fine Arts (valued in excess of $5,000 per piece); Scrap Metal; Steel Metal and Steel Metal Products; Flowers; Securities; Fresh foods (excepting frozen beef and pork in refrigerated containers); Used Household Goods and Personal Effects.

ShipTection is limited in liability for any one loss and this insurance shall not cover more than: $5,000 any one shipment, $5,000 any one package or shipment (“Shipping Protection Limit”).

Any shipments that exceed ShipTection’s Shipping Protection Limit will not be covered by ShipTection Shipping Protection. If for any reason payments are billed/collected for shipments that exceed the Shipping Protection Limit, the excess amount will be returned to the subscriber. ShipTection Shipping Protection attaches from the time the covered goods commence transit and/or are located anywhere incidental to transit and continues during the ordinary course of transit until transportation terminates at final destination or the assured’s interest ceases, whichever occurs first.

All fees paid for the Services are non-refundable and non-transferable except as may be expressly provided in the TOS.

You should carefully read Your policy and should a claim be filed, it must comply with all OSIS terms and conditions as well as those set forth herein by ShipTection.

Should the claim be approved, it will be deemed to be in full settlement and satisfaction of all claims and demands by the customer (inclusive of individual consumers and Consumers, the “Claimant”). In consideration of this payment, the Claimant does hereby release and discharge OSIS, ShipTection, and each of their respective principals, executives, agents, employees, representatives, successors, assigns, subsidiaries, and affiliated companies, from any and all further claims existing and/or arising in the future relating to the above-referenced merchandise.

Shipping protection is not included with any other ShipTection product or service and does not extend shipping protection to orders, shipments, or merchandize other than as paid for by Subscriber or its customers on a per transaction basis under a current OSIS Package Protection subscription; ShipTection is not otherwise liable for any losses, or reimbursement or reorder obligations, to Subscriber or its customers in respect of any orders, shipments, or merchandise.
 

EasyPost Insurance

Full terms and conditions can be found here: https://legal.easypost.com/#shipping-insurance.
 

Shipsurance Insurance

Full terms and conditions can be found here: https://www.shipsurance.com/ShipTection/terms
 

Intellectual Property

We own and retain all right, title, and interest in and our Services (except for any licensed content and software components included therein). You agree not to reverse engineer, decompile, distribute, license, sell, transfer, disassemble, copy, alter, modify, or create derivative works of our Services or otherwise use our Services in any way that violates the use restrictions contained in these Terms of Use. We do not grant You any license, express or implied, to any of our intellectual property or that of our licensors. You further acknowledge and agree that any information regarding the design, “look and feel”, specifications, components, functionality or operation and payment terms and pricing (if applicable) of our Services is considered our confidential and proprietary information (collectively “Confidential Information”).

You retain all right, title and interest in and to (a) all graphics, images, files, data and other information transmitted by You to ShipTection in connection with Your use of our Services and (b) reports and other materials generated by our Services following such transmission (collectively, “Member Data”), provided, however, that You hereby grant to us a permanent, worldwide, royalty-free, non-exclusive license to use (i) data generated as a result of Your use of our Services solely for purposes of (x) maintaining and improving our Services and (y) providing You with access to special product offers and promotions and (ii) non-identifiable, anonymous, aggregated data regarding Your use of our Services compiled by us.

Our graphics, logos, designs, page headers, button icons, scripts and service names are registered trademarks, trademarks or trade dress of ShipTection in the U.S. and/or other countries. Our trademarks and trade dress may not be used, including as part of trademarks and/or as part of domain names, in connection with any product or service in any manner that is likely to cause confusion and may not be copied, imitated, or used, in whole or in part, without our prior written permission. We also reserve the right to determine and control all aspects (including all functionality) of the Service and our trade dress, as well as the right to re-design, modify and remove any or all aspects of them. You shall retain all right, title and interest in and to all of Your logos, promotional graphics and related marketing designs (collectively, the “Member Art”), provided, however, that You hereby grant to us a permanent, worldwide, royalty-free, non-exclusive license to use the Member Art, as well as Your corporate and/or trade name, for purposes of fulfilling its obligations hereunder and marketing our products and services to third parties.
 

General Prohibitions

Your use of the Services is further subject to the following additional restrictions:

You represent, warrant, and agree that You will not contribute any content or otherwise use our Services or interact with our Services in a manner that:

  • Infringes or violates the intellectual property rights or any other rights of anyone else (including us);

  • Violates any law or regulation, including any applicable export control laws;

  • Is harmful, fraudulent, deceptive, threatening, harassing, defamatory, obscene, or otherwise objectionable;

  • Jeopardizes the security of Your ShipTection account or anyone else’s (such as allowing someone else to log in to our Services as You);

  • Attempts, in any manner, to obtain the password, account, or other security information from any other user;

  • Violates the security of any computer network, or cracks any passwords or security encryption codes;

  • Runs Maillist

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